Frequently Asked Questions
Let us explain our entire production process from A to Z. So you have a better picture of what we actually do!
As soon as you upload a picture and place an order, one of our talented artists will start working on your custom artwork. This process takes 1-3 working days.
As soon as the first draft is done, it will go to our quality control manager. If our quality manager approves the design, you will receive an update via e-mail.
Your artwork will then be sent too our printing facility. Where it will be made ready for print, and sent to production. As soon as it is printed, it is made ready to get shipped.
The process from production at our printing facility to being delivered at your doorstep takes 3-5 business days. If you choose for Expedited Shipping, it takes 1-3 business days.
All our orders are shipped via UPS. When it is shipped, you will receive tracking information so you can keep an eye on your order and know exactly when it will be delivered!
When you receive your canvas it will be ready to hang! Just make sure you have a nice spot hang it.
HOW TO ORDER:
1. Pick your preferred size. Click here for an image for size reference.
2. Select a background you like. If you don't choose a background, our skilled designers will pic the best-suited background for your picture.
3. Select the "Add a personalized quote" checkbox (optional), and enter your desired quote in the new field below.
4. Click the "Upload photo" button and upload the photo that you would like our designers to illustrate.
4a. There can only be two people in the photo for this specific product.
4b. Both people will be illustrated from head to chest/stomach.
5. Add to cart and finish the order process.
2) Close up (head to chest).
3) Avoid overhead or blurry photos.
Will the ink fade over time?